COMPANY POLICY
The Dunkin' Policy
Dunkin' Donuts SDN BHD – PRIVACY POLICY
Your privacy is important to us. This Privacy Policy explains our policy on collecting, using and disclosing your Personal Information. The processing of your Personal Information is also subject to applicable laws. The Personal Information which you provide to us now or from time to time or have provided to us previously will be used and processed, and continued to be used and processed by us, in accordance with this Privacy Policy (as amended, varied or revised from time to time). We may amend, vary or revise this Privacy Policy from time to time. If we revise the Privacy Policy, we will post the changes on our website.
In this privacy policy
1. PERSONAL INFORMATION
1.1 – What we collect from you
Personal Information we collect about you, include but is not limited, to the following:
personal details such as name, identity card number, age, gender, nationality, date of birth, address, telephone number, email address and other details.
information in connection with Products and Services you have purchased from us or have registered with us for purchase, services, information, updates, inquiries, etc.
personal interests or preferences such as language, product or content interests, communicating and marketing preferences.
other information that are, have been or may be collected by us or which you provide to us, from time to time, in connection with any service, transaction, contest, survey, promotion, questionnaire, forms or communication with us.
your photo and other image, by way of video surveillance installed in some parts of our premises as part of our security infrastructure.
username, password and other identifiers when you register or log in at our website.
when you visit our website, there is automatic collection of some information about your computer such as IP address, web browser software and other information about your visit.
Certain information requested by us are mandatory which you must provide and agree to the processing of such mandatory information by us, failing which, we will not be able to provide you the relevant Products and Services or information and updates pertaining to the Products.
1.2 – How your Personal Information is collected
when you sign up to purchase the Products and Services or register your interest with us to purchase or to obtain information, services and updates on the Products and Services.
when you visit our website or social networking sites.
when you enter contests or respond to surveys, promotions or questionnaires.
from third party sources such as credit reference agencies, fraud prevention agencies and publicly available sources of information.
pursuant to any transaction or inquiry or communication made with or to us.
when you fill in prize claim forms.
1.3 – Purpose of collecting and processing your Personal Information
to communicate with you.
to process your application, inquiry or request.
to provide the Products and Services to you.
for administrative purposes.
to respond to your queries.
to conduct research and statistical analysis.
to help us monitor and improve our services.
to comply with applicable laws, proceedings or inquiries from regulatory authorities, and enforcement agencies.
any other purposes permitted by applicable laws.
to market and promote other products and services that are or may be offered by us or our partners from time to time.
for direct marketing purposes.
to provide you with information and updates on the Products and Services.
1.4 – Sensitive Personal Data
We do not collect Sensitive Personal Data from you unless required by applicable laws. If you do not want your Sensitive Personal Data collected by us, please do not submit it.
“Sensitive Personal Data” means any personal data consisting of information as to physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of an offence or any personal data prescribed under law as sensitive personal data.
If you do choose to submit your Sensitive Personal Data to us, such data shall then be deemed to be and will be treated by us as Personal Information which will be subject to the terms and scope of this Privacy Policy including as to processing, usage and disclosure thereof.